Cookie Policy
This page explains how the LINGO educational platform uses cookies to operate accounts, save settings, maintain security, and improve the service.
1. What are cookies
Cookies are small text files that a website saves in the user's browser or on their device. They help the platform recognise a session, remember settings, and provide access to LINGO features correctly.
2. Why we use cookies
- to log in to the family account and maintain the user's session;
- to switch securely between the parent dashboard and child profiles;
- to remember the selected language, interface settings, and user preferences;
- to protect accounts, prevent suspicious activity, and verify the security of requests;
- to save the technical settings needed to complete lessons, games, and other interactive activities;
- to analyse platform performance, identify errors, and improve educational features.
3. What cookies may be used
- Essential cookies — are necessary for account login, session operation, form protection, security, and the platform's core features.
- Functional cookies — help remember the language, interface settings, selected profile, and other user preferences.
- Analytics cookies — help us understand which sections, lessons, and features are used most often, detect technical problems, and improve the platform.
4. Essential cookies
Some cookies are necessary for LINGO's technical operation and are set automatically. Without them, account login, session maintenance, form protection, switching profiles, and other core features may be unavailable.
Separate consent may not be requested for essential cookies if their use is necessary to provide the service selected by the user.
5. Analytics and third-party services
LINGO may use analytics tools, technical monitoring, payment services, and other external solutions. Such providers may set their own cookies to the extent necessary for the relevant feature to function.
- analytics services may collect anonymised statistics about website use;
- payment providers may use cookies for security and payment processing;
- technical monitoring services may record errors and failures in the platform's operation.
The specific range of third-party services may change as the platform develops.
6. Cookie retention period
The retention period depends on the purpose of the particular cookie. Some cookies are deleted when the browser is closed, while others may be stored for longer to remember user settings or ensure account security.
- Session cookies generally remain active until the current session ends.
- Persistent cookies may be stored until their set expiration date or until the user deletes them.
7. Managing cookies
Users can view, restrict, block, or delete cookies in their browser settings. The method of managing cookies depends on the browser and device used.
If essential cookies are disabled, account login, session maintenance, the parent dashboard, child profiles, and certain learning features may not function correctly or may become unavailable.
8. Cookies and child profiles
Cookies are used for the technical operation of a child profile, maintaining the session, and correctly displaying available lessons and settings. We do not use child profiles to sell personal data.
Browser settings and consent related to cookies must be managed by a parent or another adult holder of the family account.
9. Policy updates
We may update this Policy if LINGO features, technologies used, service providers, or legal requirements change. The current version is always available on this page.
Date of last update: 2026
10. Contacts
If you have questions about the use of cookies or data processing on the LINGO platform, please write to us.
You can find more information about the processing of personal data in the document — Privacy Policy.